Feedback & Complaints

Would you like to submit your feedback or make a complaint?

Please fill out the below form below. Your feedback will be passed on to our Complaints Manager who will get back to you shortly after receiving the form.

If you have any questions please contact us.

    WOULD YOU LIKE TO REMAIN ANONYMOUS? *

    Fill in the details of the person who is making the complaint/ providing feedback.




    Select your preferred method to be contacted

    Are you making the complaint/feedback on behalf of another person? *

    Please provide the following details.


    Does the person know you are making this complaint/providing feedback?

    Does the person consent to the complaint/feedback being made?

    Who is the person, or the service about whom you are complaining or providing feedback about?



    What is your Complaint/Feedback about? *

    Provide some details to help us understand your concerns. You should include what happened, where it happened, time it happened and who was involved. *

    What outcomes are you seeking because of the complaint/feedback? *

    Supporting information:

    Please attach copies of any documentation that may help us to investigate your complaint/feedback (for example letters, references, emails).

    We acknowledge the Traditional Custodians of the land on which we live and work, and of the many different nations across the wider regions from which we all come. We pay our respects to the Elders, past, present, and emerging as the holders of the memories, the traditions, the culture, and the spiritual well-being of the Aboriginal and Torres Strait Islander peoples across the nation. We acknowledge any Sorry Business that may be affecting the communities as a whole. In the spirit of reconciliation, partnership, and mutual respect, we will continue to work together with Aboriginal and Torres Strait Islander peoples to shape our community services to respond to the needs and aspirations of those we serve.

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